Funny To The Core: Learning Workshop For Support Teams

Empowerment for Support Teams

"Funny to the Core" is a specialized 90-minute workshop designed to invigorate your support teams with a fresh perspective on problem-solving and customer interaction through the lens of comedy. Recognizing the critical role of support teams in fostering customer loyalty and satisfaction, this program aims to equip participants with the emotional intelligence and creative thinking skills enhanced by humour. The Other Comedy Company is committed to transforming routine support interactions into memorable customer experiences that build trust and enhance brand loyalty.

What You Will Experience:

• Seasoned Comedian Facilitators: Benefit from the insights and techniques of professional comedians with extensive experience in Canada's top comedy venues, including Just For Laughs, CBC, and SiriusXM. These facilitators bring over ten years of expertise in leveraging comedy to communicate effectively and create positive engagements.

• Customized Learning Experience: Through a detailed pre-program discovery call, we tailor the workshop to address the unique challenges and objectives of your support team. This ensures that every activity and discussion is directly relevant to the nuances of customer support and service excellence.

• Engaging Comedy-Based Activities: Participate in interactive games and exercises that foster a supportive team environment, enhance problem-solving abilities, and encourage a proactive approach to customer service. These activities are not only enjoyable but are designed to instill a sense of confidence and creativity in handling customer interactions.

• Comprehensive Support and Customization: From the initial booking to the day of the workshop, we provide full support, including logistical arrangements, snacks, water, and accessibility considerations. Our aim is to create a seamless and inclusive experience that allows every participant to fully engage and benefit from the program.

• Tangible Benefits and Takeaways: Measure the effectiveness of the workshop with our before and after surveys, designed to capture the immediate impact on team dynamics and customer service skills. Each participant will also receive a special memento, reinforcing the positive experiences and lessons learned during the session.

Additional Features:

• Content Tailored for Support Teams: The workshop content is specifically developed with the needs of support teams in mind, ensuring that every element of the program enhances their ability to deliver exceptional customer service.

• Professional and Engaging Environment: We create an atmosphere that balances professional development with enjoyment, ensuring that learning about customer service excellence is both informative and entertaining.

• Flexible Cancellation Policy: Understanding the dynamic nature of business, we offer a flexible cancellation policy, allowing for adjustments up to 72 hours before the scheduled workshop.

Transform Your Support Team:

"Funny to the Core" offers more than just a training session; it provides a transformative experience that redefines customer support. By integrating humour and emotional intelligence into the fabric of your support team, we help create a more engaging, responsive, and creative service culture. Ready to empower your support team with the skills to excel and the confidence to make every customer interaction count? Join us for a workshop that promises lasting benefits for your team and your customers.